All Servers must be pre paid before we register your domain and setup your server. We will send you payment instructions once we have received this form
Domains are registered on first come first serve basis based on payments received
Spam / Unsolicited Mass E-mail
The sending of unsolicited commercial email (SPAM) through our web servers promoting any web site, or via third party web servers promoting a web site hosted by us, can result in the suspension or termination of the client's web hosting account, without refund. Mailing lists may be operated as long as individuals choose to subscribe to receive mailings via clear 'double opt in' methods and a strict removal procedure is published in all mailings. 'Safe lists' and other advertising related mailing lists may not be operated. Any complaints received are taken seriously and will be investigated.
Only the chat room scripts provided for the client in their control panel are allowed on our web server.
Under no circumstances must our web servers be used for the hosting or communication of, reference to or linking to any of the following:
1. nudity, pornography, anything of a sexual, lewd, or obscene nature;
2. violations of any copyright or any other right of any third party;
3. threatening, abusive, harassing, defamatory statements;
4. promotion of illegal activities (hacking, cracking, etc);
5. information or software containing or about any kind of virus;
6. hate speech or hate propaganda;
7. the collection of personal information for illegal purposes;
8. content deemed by us at our sole discretion to be harmful to us;
In the event that a resold account is in breach of our terms and conditions, we reserve the right to suspend this account without informing the reseller. The end user will not be contacted by us and every effort will be made to inform the reseller (our client) of our actions and reasons.
All invoice notifications will be sent via. Clients are required to pay their invoice in advance at the beginning of each payment term using an available method of your choice, within 7 working days of the invoice issue date. Once payment has been made, client is to provide us with the proof of payment to enable processing.
We reserve the right to suspend any account after 48 hours have passed without due payment being received. Any added time for payment will be at our sole discretion.
All clients are strongly advised to regularly download their own backups from their control panel, where a zipped archive is provided daily of all account files and databases.
Clients are responsible for keeping their usernames, passwords and other sensitive data safe. If a breach is suspected, the client is required to request a change of login details by contacting our support staff.
Breach of Terms and Conditions
If a breach of these terms and conditions is found we will, at our sole discretion, determine whether it is a serious or minor breach. If a serious breach of these terms and conditions is found we reserve the right to suspend the account(s) of the client in question or disable any part of the account before contacting them.
Reseller Breach of Terms and Conditions
In the event that a resold account is the subject of the breach we will make every effort to contact the reseller before taking action. In serious cases we may have to suspend or disable part of the account before contacting the reseller.
We are not responsible for any claimed damages, which may result from our web servers going offline, or being unavailable for any reason. This includes damages which may result from the corruption or deletion of data. The client agrees to indemnify, defend and hold Dot Ventures, its directors and employees harmless from any incidental, indirect, direct, special, exemplary, punitive or consequential damages whatsoever, for loss of business profits, business interruption, loss of business information, or any other monetary loss arising out of the use of or inability to use our services, or the provision of or failure to provide services.