StarBPO Services RFI | FORMFILL.online

StarBPO Client Request for Information

This form is used to obtain information from Clients so we can prepare a proposal for our BPO Services

Unique ID
Refereral Partner Email
If you are referring a customer you can fill in your email so we can update the status
Contact Name
First Last
Company Name*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Phone*
Email*
BPO Service Required*
- Human Resource Outsourcing
- Legal & Compliance Outsourcing
- IT Managament & Outsourcing
Number of Full Time Staff*
Please enter a value between 10 and 2000.
Any HR Staff Full Time?*
Any IT Staff Full Time?*
What is your Business Revenue in RM for last year*
Legal Services Fees follow Revenue Band
Number of White Collar Staff*
Number of Blue collar Staff*
Number of Laptops/Desktops*
Number of Servers*
Do you have Branches?*
- No
- Yes
Please List all Branch Addresses
HR Outsourcing Core Services*
These Services included in our Outsourcing Retainer Fees
- HR Advisory & Administration to increase focus on core business
- HR Cloud Software – Attendance/Leave/Claims/Payroll
- Employee Lifecycle from pre-joining to termination
- Counseling & Conflict Resolution
- Employee & Industrial Relations
- Policies and Procedures Interpretation
- Statutory Compliance
- Standard Letters & Policies Portal
Legal Outsourcing Core Services*
These Services included in our Outsourcing Retainer Fees
- Legal Advisory and Consultation
- Vet existing contracts, agreements and other legal documents, if any
- Compliance advisory
- Legal research based on industry practices
- Monthly updates on legal matters
IT Outsourcing Core Services*
These Services included in our Outsourcing Retainer Fees
- ICT Infra Structure Management
- IT Planning and Budgetting
- Remote Support
- Onsite Preventive Maintenance
- Backup Management
- Security Management
- Network Support
- 1st Level Application Support
HR - Add-on Services*
- HR Cloud Software (per module) - Performance, Recruitment, eLearning, Business Analytics, GL Integration
- Organizational Review, Succession Planning & Business Continuity
- Organizational Health Engagement
- Job Profiling & Descriptions
- Performance Management
- Compensation & Benefits including insurance & Employee Wellness
- Employee and Industrial Relations
- Learning and Development
- Training Content Development
- Customized Policies & Procedures and Employee Handbooks
- SOCSO EIS, HRDF/HRDC Claims procedures and guidance
- HR & Statutory Compliance
- Recruitment & Onboarding
- Termination & Offboarding
- Team Building Services
- Reference Checks & Background Checks
- Industrial Relations Matters
- Earned Wage Access
- Employee Productivity System
- Health Benefits Tracking and Analytics
- KPI Development and Training
- OSHA Compliance
Legal - Add-on Services*
- Written legal opinion
- Draft new contracts, agreements, legal letters etc
- Assist new business ventures and contract negotiations
- Compliance review and report on potential non compliance issues
- Compliance detailed audit and report to management team
- Compliance Training
- Litigation strategy for potential lawsuits
- Dispute resolution and settlement issues
- Assist in debt collection and recoveries
ICT- Add-on Services*
- Website Design
- Digital Marketing Services
- Telephony and VOIP Services
- CCTV Services
- Document Management System
- Employee Tracking System
- Human Resource Cloud Software
- Asset Management System
- Endpoint Protection
- Cloud Backup
- Cloud Archiving for Emails
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View Add-on Services(Open in new Window)
Your Pain Points
Please describe your main issues you are trying to solve